Privacy Policy

This version in effect since January 1, 2020

1. Commitment to Privacy

Protecting your privacy is important to MENA GOLD. This Policy explains how MENA GOLD collects, uses, and discloses the personal information you may provide while using the MENA GOLD website (the "Website") and in its electronic publications, newsletters, and announcements ("Electronic Communications"). Any personal information you provide to us through the Website will be treated with care and, subject to this Policy, will not be used or disclosed in ways to which you have not consented. By using the Website, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, you may not use the Website.

2. Information Automatically Collected

2.1 Non-Identifiable Information

Like many other websites, the Website may automatically collect certain non-identifiable information regarding users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the website from which you linked directly, your operating system, sections of the Website you visit, pages read and images viewed, and any materials posted or downloaded. This information is used for Website administration and improvement. It may be disclosed and archived permanently.

2.2 Cookies

The Website may use "cookies," a small text file stored on your computer to recognize future visits. Cookies enhance the functionality and convenience of the Website. You may disable cookies in your browser settings, but doing so may affect your ability to access certain features.

3. Personal Information You Provide

3.1 Your Personal Information

While using the Website, you may be asked to voluntarily provide personal information (such as your name, email address, postal address, and phone number) for communication or access to certain features.

3.2 Emails from MENA GOLD

If you provide your email address, MENA GOLD may send you information about its products, services, or other updates. You may unsubscribe at any time by contacting hello@menagold.com.

3.3 Tracking Information

MENA GOLD may use non-personal data to create aggregate reports on Website usage and traffic. This data cannot be linked to individuals unless it is combined with personal data, in which case it is treated in accordance with this Policy and applicable law.

4. Disclosure of Personal Information

MENA GOLD may disclose your information:

  • To government authorities when legally required.
  • When we believe it is relevant to the investigation of unlawful activity.
  • To comply with subpoenas, warrants, or court orders.
  • To protect MENA GOLD’s rights, property, or safety.
  • In connection with corporate restructuring, mergers, or reorganization.

5. Storage and Security

MENA GOLD may store and process personal data in the UAE or other jurisdictions where it operates. We implement appropriate safeguards based on the sensitivity of the information. However, no system can be guaranteed fully secure, and MENA GOLD cannot ensure or warrant the complete security of your information.

6. Access to Your Information

You may request access to your personal information or inquire about how MENA GOLD uses and discloses your information by contacting hello@menagold.com. Privacy Officers are available to address requests in accordance with applicable laws. You may request to correct inaccurate or incomplete personal data. Keeping your information up-to-date helps us serve you better.